Your personal information
The protection of your personal information is important to us. We respect your privacy and want you to understand what we do with the information we hold about you. We collect personal information directly from you or about you from the company you work for to enable us to provide our services. This privacy notice explains how we (Farleigh Performance) collect, share and use your personal information.
Why do we collect personal information?
Your contact details and under certain circumstances, other information about your work are required for the delivery of our services. Also collecting information helps us understand the service you are looking for from us. This enables us to improve our services and deliver a quality experience. To enable us to contact you if we have information or events that may be of interest to you.
What personal information do we collect?
This could include your contact details such as name, e-mail, telephone numbers, business address, role descriptions etc.. It could also be your experiences and feedback on our services.
Who do we share your personal information with?
Your information could be shared with another company in the Farleigh Ventures Group to enable us to carry out our services. Any company or partner company who provides a service or product to us that we use in providing our services e.g. our contracted associates, 360°profiling, role players, or similar etc.
Delivery organisations in the event of sending documents or other items in relation to providing our services
Any governmental or police agency when we are obliged to do so by law.
We do not disclose personal information to anyone else except as set out above. We may provide third parties with aggregate statistical information and analytics in respect of our services, but we will make sure no one can be identified from this information before we disclose it.
To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.
What are cookies?
A cookie is a small alphanumeric text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
We use Google Analytics and Wix Analytics to track user behaviours across our website. We want our website to be as user friendly as possible and by using Google Analytics, we can see what areas of the website we should improve on to enhance your experience. This is a first-party cookie which is only used for the collection of quantitate data.
your display preferences, such as contrast colour settings or font size
if you have signed up for our newsletter, event updates and gated content
Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.
The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.
How to control cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
From time to time we may contact you to share information that we believe may be of interest to you or to invite you to one of our bespoke events. If you tell us that you do not want to receive emails, texts, push notifications or phone calls from us to share information about our services or invite you to one of our events, we won’t contact you in that way.
We may add your details to our secure client database provided you are happy for us to do so. You can let us know at any time that you do not wish to receive any of these communications by e-mailing firstname.lastname@example.org. You can also unsubscribe from our marketing emails and newsletters by clicking on the unsubscribe link in the emails that we send to you.
If you have given your consent to direct marketing or other processing activity, you have the right to withdraw consent at any time. You can do this by emailing email@example.com.
Transferring your personal information internationally
How long we keep your personal information
We will keep your records for as long as required to provide our services. We may then retain your information for a reasonable period to maintain our records and legal obligations to you or your employer, and any legal authority where we are obliged to retain or provide the information.
Your rights in relation to your personal information
You have the following rights in relation to your personal information:
the right to be informed about how your personal information is being used (which we fulfil by providing this notice)
the right to access the personal information we hold about you
the right to opt out of receiving any marketing communications
the right to request the correction of inaccurate personal information we hold about you
In some situations, you also have:
the right to blocking or erasure
the right to restriction of processing
the right to data portability
not be subjected to automated decision making and profiling
If you have any questions or complaints relating to the information we hold about you, please email firstname.lastname@example.org.
If you are unhappy with the way, we are using your personal information you can also contact to the UK Information Commissioners office or your local data protection regulator. We are here to help and would encourage you to contact us to resolve any complaint first.
Third Party Processors
Our carefully selected partners and service providers may process personal information about you on our behalf as described below:
Digital Marketing Service Providers
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information.
Our appointed data processors include:
(i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733.
Changes to this notice
We may update this privacy notice from time to time. When we change this notice in a material, we will update the version date at the bottom of this notice. Where required by law we will seek your consent to changes in the way we use your personal information.